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Your council tax, benefits or business rates accounts will be offline

From 4pm on Friday 31 March until 5pm on Monday 3 April you will not be able to access your council tax, benefits or business rates accounts on MyGuildford. This is whilst we run our year end processes. We apologise for any inconvenience.

Empty property relief

When can you apply for empty property relief?

You do not have to pay business rates for empty premises for three months after they become empty. This is extended to six months for industrial properties. You can tell us about a change by using our online move forms.

The relief period applies to the premises only. After the three or six-month exemption period has passed, the full rate must be paid.

The fixed timescales for empty property relief do not apply for:

  • listed buildings. You do not have to pay business rates for listed buildings until they become occupied again
  • buildings with a rateable value under £2,900. You do not have to pay until they become occupied again
  • properties owned by charities or Community Amateur Sports Clubs - in some circumstances

Check your business rates valuation