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Your council tax, benefits or business rates accounts will be offline

From 4pm on Friday 31 March until 5pm on Monday 3 April you will not be able to access your council tax, benefits or business rates accounts on MyGuildford. This is whilst we run our year end processes. We apologise for any inconvenience.

Reductions for Surrey County Council care leavers under 25

Discounts for Surrey County Council care leavers under 25

You can receive a reduction on your council tax bill if you, or someone in your household:

  • is under 25 years old
  • live in Guildford borough, and
  • have just left the care of Surrey County Council

The care leaver needs to be a council tax payer to get the reduction. This means they need to be named on the council tax bill. ​

The amount of the reduction will depend on how many other council tax payers there are in your household​:

  • if you pay council tax on your own, the reduction will be 100%. This means you will be exempt​
  • if you pay council tax with one other person, then the reduction will be 50%​
  • if you pay council tax with two other people, the reduction will be 33%​
  • the care leaver discount is applied after all other discounts, reductions or exemptions are made​

The discount will only be awarded for the 2021/22 year and will stop on the 31st March 2022. Or on the 25th birthday of the care leaver, whatever is sooner.​

You need to have a MyGuildford account to apply for this discount online. If you do not have a MyGuildford account you can set one up. ​

Apply for a council tax care leaver discount

You need to supply the following information:​

  • your council tax account number​
  • your date of birth​
  • your current address in Guildford borough and your contact details​
  • the names of the other adults who live with you and are council tax payers​
  • the name and contact details of your Surrey County Council personal advisor​

You will need to say you give us permission to contact your personal advisor. This is to confirm your status.