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Household support fund

What happens next?

We will make a decision based on the information provided in the application form and any other information available to us.

Once we have made a decision we will give you a written notice advising:

  • whether an award has been made
  • the reason for the decision
  • the intended use of the award
  • the amount of the award

How will payments be made?

If successful, we will make a payment directly to your bank account.

Funding will be provided as quickly as possible to meet the agreed needs of the household.

It may not always be possible to provide the full amount of funding required due the limited funds we have available.

What if I am not awarded any money?

The scheme is discretionary and there are no appeal rights.

If unsuccessful, you can ask us to look at your case again within five days of our decision.