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Water supply issues in the GU1, GU2, GU4 and GU5 areas

Thames Water has reported residents in postcode areas GU1, GU2, GU4 and GU5 could be experiencing water supply issues. This is due to a power outage across the area. All sites are now back online but customers may still temporarily experience no water or low pressure. 

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Order an additional bin

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There are some circumstances where you can request additional bins.

What you need to know 

You can request an additional bin if:

  • you want an additional recycling bin
  • a household member has a medical condition that generates a lot of non-recyclable waste
  • five or more people live at my property

The number of green recycling bins at your property will need to be the same or more than the number of black refuse bins.

Request an additional bin

To request an additional bin, you need to have a MyGuildford account. 

Once you have created an account and logged in you can return to this page to complete the form below. 

Create a MyGuildford account (opens new window)

If you already have a MyGuildford account you can use the link below to complete the form.

Order an additional bin (opens new window)