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Update: water supply issues in the GU1, GU2, GU3, GU4 and GU5 areas has been resolved

The majority of customers' supply should have returned by now. However for those who are still without supply, this will be as a result of air pockets. Read advice from Thames Water about no water or low pressure

If you are still experiencing issues with your water supply this morning you can get free bottled water from a Thames Water bottled water station. For water stations opening times and updates, visit Thames Water website.

If you need support from an engineer to get your water supply back to normal, please call Thames Water on 0800 316 9800.

Supporting Ukraine

We stand with Ukraine

We stand with the UK government and its international partners in condemning the Russian government for its unprovoked war against Ukraine. The UK government is providing a range of assistance to Ukraine.

Support for those affected

If you are:

  • a British national with family members in Ukraine
  • a Ukrainian national in Ukraine or the UK

you can get advice and support on temporary visa concessions on the Government website.

If you have a question regarding local support for Ukrainians email ukraine@guildford.gov.uk.