Toggle menu

Supporting Ukraine

Support for arrivals

Surrey County Council support

Find out how Surrey County Council are supporting Ukrainian nationals. You can also find out how communities can offer support. There is information about services that are available in Surrey for Ukrainians.

Surrey County Council support for Ukrainian Nationals

Support for arrivals

Surrey Adult learning English course for Ukrainians

Ukrainian Institute London free English lessons

Experience Guildford

Download the app to get offers and discounts in the town centre using the Privilege Card.

Find a job

Travel

Free bus pass

Ukrainian nationals can now claim a free temporary bus pass. The bus pass is valid for three months. It can be used for travel on their most used bus route. Surrey County Council have worked with bus operators in Surrey to provide the scheme.

Apply for a free buss pass

Local bus operators

  • Compass travel - Guildford, Mole Valley, Reigate & Banstead
  • Falcon travel - Elmbridge, Epsom & Ewell, Guildford, Runnymede, Spelthorne, Woking
  • First bus- Guildford, Woking, Runnymede, Spelthorne
  • Metro bus - Epsom & Ewell, Mole Valley, Reigate and Banstead, Tandridge
  • Reptons coaches - Elmbridge, Guildford, Mole Valley, Runnymede
  • Southdown- Reigate & Banstead, Tandridge
  • Stagecoach - Guildford, Surrey Heath, Waverley, Woking,
  • White bus - Guildford, Runnymede, Spelthorne, Surrey Heath, Woking

Find a bus timetable

Barnardo's free helpline to support Ukrainian families

Barnardo's has set up a helpline to provide support for Ukrainian families. The helpline is for anyone fleeing the conflict in Ukraine, including children and families arriving in the UK. It offers help and advice on a range of topics.

Barnardo's free helpline (0800 148 8586) has English speakers and interpreters in Ukrainian and Russian. It is open Monday to Friday (10am-8pm) and Saturday (10am-3pm). 

A dedicated email address ukrainiansupport@barnardos.org.uk and webpage have also been set up for those helping with the Ukraine response.

Barnardo's Ukrainian support line

Support for sponsors

The Sanctuary Foundation is offering a free course as an introduction to refugee safety, wellbeing and support.