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Some of our systems will be unavailable

Due to a local power outage your Council Tax, Benefits account and the Planning Portal will be unavailable on Saturday 6 December. We apologise for any inconvenience. To contact us in an emergency use our out of hours details.


Decision on local government reorganisation

The Government has confirmed that Surrey will move to a two-unitary council model following its review of local government arrangements. Read our full story and future steps.

Help with paying rent and council tax

income dropped

Are you struggling to pay rent on your council house?

If you need help paying your rent, in most cases, you will now need to apply for Universal Credit.

Find out more about help with your rent

If you get housing benefit and are struggling financially, you could get some additional help from a short-term Discretionary Housing Payment (DHP).

Find out more about Discretionary Housing Payment

Are you struggling to pay your council tax?

If you need help paying your council tax you may be able to get council tax support. If you receive Universal Credit (opens new window), this will not cover council tax. You'll need to claim council tax support separately.

Find out more about help with your council tax

Find out more about help if you have difficulty paying your council tax bill

What Council tax discounts and reductions can we offer?

Find out if you can receive a discount on your bill, or a council tax exemption for the property.

Find out more about Council tax discounts and reductions