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Our phone lines are currently unavailable

We're experiencing some technical issues with our phone lines.  We're working hard to fix this as soon as possible and apologise for any inconvenience.

You can contact us using our self service pages. 

Pay your council tax

Pay your council tax by standing order or online banking

Use the following account details to set up a standing order or online banking transfer:

  • sort code: 40-22-26
  • bank account number: 21850652

Always quote your council tax account number as the reference.

You can find your council tax account number on:

  • your council tax bill 
  • your account summary screen, if you've linked your council tax account with your MyGuildford account

HSBC Customers

If you bank with HSBC, you can transfer payments from your bank account into the council's bank account.

Contact your local branch to set this up. Our bank account number is: 21850652.