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Technical issues with our payment system

We're experiencing some intermittent technical issues with our payment system. Some customers may have issues processing payments. We're working hard to fix this as soon as possible and apologise for any inconvenience.

Payment of undisputed invoices

Under section 113 (7) of The Public Contracts Regulations 2015 there is a requirement for contracting authorities to publish the percentage of invoices paid in accordance with section for the preceding financial year together with the total amount of interest actually paid.

Financial YearProportion of valid and undisputed invoices paid within 30 daysThe amount of interest paid to suppliers due to a breach of regulationThe potential amount of compensation liable to pay suppliers due to a breach of regulation
2015-1688.13%£0.00£249,176.34
2016-1790.99%£0.00£230,219.09
2017-1893.68%£0.00£200,064.40
2018-1992.73%£0.00£208,585.22
2019-2088.83%£0.00£217,045.30
2020-2174.31%£0.00£212,726.16
2021-2282.60%£0.00£175,052.93
2022-2392.44%£0.00£183,414.16
2023-2484.30%£0.00£232,032.63
2024-2582.33%£0.00£216,227.45


NB: interest is calculated at invoice date, actuals may be different