Dealing with damp and mould
Please report damp and mould to us. When damp and mould has been identified, we will investigate the cause.
Advice regarding damp, mould and condensation
Information and advice can be found on our damp and mould guidance page.
More information
See our Damp and Mould Policy (PDF, 217 KB) for more details.
Other ways to report damp and mould
As well as using the online form. Tenants can also report damp and mould by:
- Calling our customer service team on 01483 505050
- Emailing us at repairs@guildford.gov.uk
- Writing to us at:
Customer Services
Millmead House
Millmead
Guildford
Surrey
GU2 4BB
- Visiting us at the address above, our normal reception opening hours are:
- 8.30am to 5pm Monday to Thursday
- 8.30am to 4.30pm Friday