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Council Tax £150 energy bill rebate

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On the 3 February 2022, the Chancellor announced that council tax payers who live in a band A to D property will receive a one-off payment of £150. The payment is to support households with rising energy costs.

When will payment be made?

I pay my council tax by direct debit

We have started to make payments to customers who pay their council tax by direct debit. We will pay most direct debit payers by 20 May 2022.

If you have not received your payment by 20 May, it may be because:

  • the bank account name on your direct debit doesn't match the council tax account name
  • we have not received a recent payment from you, so we have been unable to verify your bank account.

We will be in touch to sort this out.

If you receive a payment, but don't think you should have email us at: ctaxenergyrebate@guildford.gov.uk

I do not pay by direct debit

You will be able to apply for your energy rebate payment very soon. This webpage will be updated with an application form when it is ready. We will also write to you inviting you to apply.

Please do not email or phone us asking when the payment will be made. Your enquiry will prevent us from providing other services and delivering the rebate.

How do I receive payment?

All rebates will be paid into your bank account. If you pay your council tax by direct debit this will happen automatically. If you do not pay by direct debit you will need to complete an application form. You will need to provide us with your bank details on the form.

If you are overdrawn

First right of appropriation could help. It gives you the right to tell your bank or building society how you want the money paid into your account to be used.

For example: you can ask your bank to only use your energy rebate payment to pay your electric bill. National Debtline have a sample letter you can send to your bank or building society.

When you make a first right of appropriation request, your bank could freeze your account and/or remove an overdraft facility. You need to make sure that you can manage either or both of these situations before you make the request.

Who is eligible?

The council tax payer on 1 April 2022 for a property which is in council tax bands A - D.

Only one payment will be made to a household.

The other main criteria are:

  • The property is someone's sole or main residence
  • The property is not exempt from council tax or a second home. Some limited households with exemptions will still qualify such as:
     
    • those occupied by students
    • severely mentally impaired
    • occupied solely by under 18 year olds
    • annexes occupied by a dependant relative
  • The person who is liable to pay the council tax is not:
     
    • a local authority
    • a corporate body or
    • other body such as a housing association
    • the government or governmental body.

Owners or occupiers of 'Houses in Multiple occupation' will not receive a payment.

This list is not exhaustive and will be updated

What if I don't pay council tax because I receive full local council tax support ?

You will receive the £150 energy bill rebate if you qualify under the rules summarised above.

What if I live in a band E to H house?

The government have provided us with limited funds to make some discretionary payments. These are for those struggling with energy bills who live in bands E to H. We don't yet know the details of who will qualify for a discretionary payment. We will update this page as soon as we know more.

Beware of scams

We will not phone you to ask you to give your bank details or card details over the phone.

Where can I find out more information?

Read about the council tax energy rebate on the gov.uk website.

Please do not email or phone us about the energy rebate. We do not have any extra information at this time. Your enquiry will prevent us providing other services and making arrangements to deliver the rebate. This page will be updated when more details are known.