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Our payment system will be down from 8am Saturday 8 November until 4pm.

You'll be unable to make payments to us. This is for essential maintenance. We apologise for any inconvenience.

Decision on local government reorganisation

The Government has confirmed that Surrey will move to a two-unitary council model following its review of local government arrangements. Read our full story and future steps.

Apply for a Discretionary Housing Payment

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If you get housing benefit and are struggling financially, you could get some additional help from a short-term Discretionary Housing Payment (DHP).

Find out more about Discretionary Housing Payments (opens new window)

We will look at your circumstances to see whether you are eligible for a DHP. We will decide whether to give you a DHP, how much you will be paid and for how long you will receive the payment.

Apply for Discretionary Housing Payment (opens new window)