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Water supply issues in the GU1, GU2, GU4 and GU5 areas

Thames Water has reported residents in postcode areas GU1, GU2, GU4 and GU5 could be experiencing water supply issues. This is due to a power outage across the area. All sites are now back online but customers may still temporarily experience no water or low pressure. 

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Apply for a Discretionary Housing Payment

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If you get housing benefit and are struggling financially, you could get some additional help from a short-term Discretionary Housing Payment (DHP).

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We will look at your circumstances to see whether you are eligible for a DHP. We will decide whether to give you a DHP, how much you will be paid and for how long you will receive the payment.

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