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Your council tax, benefits or business rates accounts will be offline

From 4pm on Friday 31 March until 5pm on Monday 3 April you will not be able to access your council tax, benefits or business rates accounts on MyGuildford. This is whilst we run our year end processes. We apologise for any inconvenience.

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  4. Business rates reliefs and exemptions

Discretionary rate relief

We can use our discretion to grant relief to businesses and organisations in a wide range of situations.

Charities, not-for-profit organisations and rural businesses should read our  mandatory and discretionary relief leaflet (PDF) [244KB]  for more information. 

You can apply for discretionary rate relief online:

Apply for discretionary rate relief