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Update: water supply issues in the GU1, GU2, GU3, GU4 and GU5 areas has been resolved

The majority of customers' supply should have returned by now. However for those who are still without supply, this will be as a result of air pockets. Read advice from Thames Water about no water or low pressure

If you are still experiencing issues with your water supply this morning you can get free bottled water from a Thames Water bottled water station. For water stations opening times and updates, visit Thames Water website.

If you need support from an engineer to get your water supply back to normal, please call Thames Water on 0800 316 9800.

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Housing

Join the housing register

You can apply for council housing through us. You'll usually have to join a waiting list and you're not guaranteed to get a property.

Report repairs to a council house

Report a repair. If your repair is urgent, call us on 01483 505050. Outside of office hours call 01483 532122.

Pay rent on a council house

Report suspected tenancy fraud

Find a home

Find out about council and housing association properties, supported housing and help for homelessness.

Register or make a change to your council tax

Information and help for council tenants

  1. Find out about buying your council house
  2. Report a noise nuisance
  3. Report a repair needed to your council house
  4. Information for leasehold and shared equity owners

Private housing and HMOs

  1. Report a suspected unlicensed House in Multiple Occupation (HMO)
  2. Report an empty property​
  3. Dealing with damp and mould
  4. Advice and protection for private housing tenants

Help with homelessness

  1. Make a referral ​
  2. Tell us about someone begging in Guildford
  3. Make a donation
  4. How we can help if you're at risk of homelessness​

Grants for your home

  1. Applying for a home improvement grant

Renting a garage

  1. Information on renting a council garage
  2. Apply for a garage - council tenants
  3. Apply for a garage - private rental
  4. Report an issue with a council rented garage

Housing Strategy 2015-20

The Guildford Borough Housing Strategy 2015-2020 sets out our ambitions for housing.