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Disruption to water services and amber weather warning

If you live in GU5 or GU6 you may be experiencing low water pressure or shortages. Visit Thames Water for updates.

Met Office have issued an amber weather warning for thunderstorms. You can visit our pages for advice during a flood. For further advice or information visit the Met Office.

Difficulty paying your council tax bill

Find out about extra help and support for residents during coronavirus.

We may be able to help by reducing your bill by either a discount or benefit, or if that is not possible, we may be able to agree revised instalments. Use the links below for further information.

There are a number of other organisations who may be able to help with debt advice and budgeting:

visit the national debtline website for financial advice or call 0808 808 4000
use the information and resources on the money saving expert website
visit the citizens advice website or call 0800 1448848
call Christians Against Poverty on 0800 3280006

I've received a council tax reminder

Find out what you need to do when you get a council tax reminder.

I've received a council tax summons

Find out what you need to do when you get a council tax summons.

I've been contacted by an enforcement agent

The council uses enforcement agents to collect outstanding council tax. Find out what you need to do.