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Have your say on the future of local councils in Surrey

Take part in a landmark Government consultation on proposals to replace Surrey's current councils with up to three larger authorities. We support a three unitary approach - Find out more and read our consultation question guide.

Join us at an online or in-person event where you find out more about Local Government Organisation, ask questions and find out how to have your say. 

Planned maintenance to our phone payment system

We will not be able to take payments over the phone from 5.30pm on Tuesday 15 July to Wednesday 16 July. This is whilst we carry out some essential maintenance. We apologise for any inconvenience. 

 

Report a missed commercial waste collection

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If your weekly waste and recycling is not collected by midday on Friday, let us know.

Read the information below before reporting:

  • our crews will return for a missed collection if it was a fault or delay of our own
  • if the crew reported an issue when attempting to make the collection, this form will not allow you to report the missed collection. Your bins/sacks will be collected on your next collection day. You can request an additional commercial waste collection
  • you must be logged in to your MyGuildford account to report a missed commercial waste collection

Report a missed commercial waste collection (opens new window)