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Postcode search currently unavailable on some of our online forms

We're experiencing technical issues with the postcode search feature on some of our online forms. Our online forms are still working as normal. You'll need to enter your address manually. We are working hard to fix this and apologise for any inconvenience.

Order a replacement bin

Order a replacement rubbish or recycling bin

We currently have no 240L recycling bins. We are awaiting more stock from our supplier. All orders including a 240L recycling bins are now placed on our priority list for delivery. We aim to complete the priority list by Friday 27 January. You can use clear sacks for your recycling until your new bin arrives. Thank you for your support.

What you need to know

Has your bin been damaged, lost or been stolen? If so, we can provide replacements for:

  • garden waste bins
  • green recycling bins
  • black refuse bins

You can also collect a new food waste caddy from locations around the borough.

If you want a different size bin you can swap for a smaller or larger bin..  You can also order additional bins in certain circumstances.

Fees

  • there is a £30 replacement fee for garden waste bins and refuse bins
  • recycling bins may have a fee depending on your circumstances
  • food caddies are free of charge

Apply for a replacement rubbish or recycling bin

To use the form to order a replacement bin, you need to have a MyGuildford account. 

Once you have created an account and logged in you can return to this page to complete the form. 

Create a MyGuildford account here

If you already have a MyGuildford account you can use the link below to complete the form.

Order a replacement bin

We aim to deliver your bins within four weeks after the day you submit the form.