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Reception closed on Thursday 7 July

On Thursday 7 July our reception at Millmead House will be closed for staff training. If you need to contact us please use our online contact form. Our call centre will be operating with reduced staff. This is to ensure our phone lines are available to vulnerable residents. Normal service will resume on Friday 8 July. Thank you for your patience.

Business rates reliefs and exemptions

Small business rate relief

You might be entitled to small business rate relief for your property. This will reduce your business rates bill.

Mandatory rate relief

Rate relief is a reduction from the council on your business rates bill.

Empty property relief

You do not have to pay business rates for empty premises for three months after they become empty.

Retail Hospitality and Leisure Relief 2022

Retail discounts for 2019 to 2021 have been replaced by Retail Hospitality and Leisure Relief 2022.

Discretionary rate relief

We can use our discretion to grant relief to businesses and organisations in a wide range of situations.

Subsidy allowances

New subsidy allowances were established for the COVID-19 business grants schemes in March 2021.