Toggle menu

Update: water supply issues in the GU1, GU2, GU3, GU4 and GU5 areas has been resolved

The majority of customers' supply should have returned by now. However for those who are still without supply, this will be as a result of air pockets. Read advice from Thames Water about no water or low pressure

If you are still experiencing issues with your water supply this morning you can get free bottled water from a Thames Water bottled water station. For water stations opening times and updates, visit Thames Water website.

If you need support from an engineer to get your water supply back to normal, please call Thames Water on 0800 316 9800.

Find out about taxi licensing

find out more icon

We are responsible for ensuring that drivers and operators meet the conditions and standards to hold taxi-related licences within Guildford. Hackney Carriages (taxicabs) may be hailed, hired from a taxi rank or pre-booked. Private hire vehicles may only be booked in advance through a licensed private hire operator. Private hire operators are those working to book vehicles in advance. 

Apply for or renew a Hackney Carriage driver's licence

A Hackney Carriage (Taxi) can be flagged down or hired immediately without pre-booking.

Apply for or renew a Hackney Carriage vehicle licence

A Taxi can be flagged down or hired immediately without pre-booking. Both the vehicle and the driver need a licence.

Apply for a private hire operator licence

You need a private hire operator's licence for any pre-booked work such as airport transfers or hen or stag nights.

Apply for or renew a private hire driver licence

Private hire taxis must be pre-booked. Journeys can start or end anywhere, they do not have to be inside the borough.

Apply for or renew a private hire vehicle licence

Private hire taxis must be pre-booked. Journeys can start or end anywhere, they do not have to be inside the borough.