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We are experiencing some issues with our phone lines

We are working to fix the issue as soon as possible. We apologise for the inconvenience.

The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Find information about your area

We are currently experiencing technical issues with About my Area. We are working to fix the issue. We apologise for the inconvenience.

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Use 'About my Area' to find information about properties in Guildford. Enter an address or postcode into the search bar, click 'Lookup Property' and select a property from the drop down list.

The default 'My Guildford' tab shows key information and property details such as:

  • the nearest recycling centres
  • whether the property is a listed building or if it's in a conservation area
  • current planning applications within 1km of the property

Use the 'My Maps' tab to find more detailed information about the property. Click and drag your mouse on the map to view different locations. You can also zoom in and out by adjusting the slider on the '+' and '-' scale, and toggle between a black and white map, colour map, or aerial imagery.

To the left of the map is a list of filters you can apply. These are grouped by type, for example 'planning' or 'council and democracy'. Click the relevant group to open a list of filters, then click the small box to the right of any filter to apply it on the map.

Once you've applied a filter, you'll see a tick in the small box and an example of how the filter looks.