Where you live

Contact us

Contact our Customer Service Centre for all your enquiries.

Customer Service Centre
Tel: 01483 50 50 50
Email: customerservices@guildford.gov.uk

Main office

Guildford Borough Council
Millmead House

SatNav: If you are travelling to our offices using SatNav please use the postcode GU2 4BE. This postcode will bring you to our front carpark.

Opening hours

Monday: 8:30am - 5pm
Tuesday: 8:30am - 5pm
Wednesday: 8:30am - 5pm
Thursday: 8:30am - 5pm
Friday: 8:30am - 4:30pm
Saturday: Closed
Sunday: Closed

Sometimes you will need to contact a department directly, which you can do using the information below. If the service is not listed below please contact the Customer Service Centre who will be able to assist with your enquiry.

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Council Tax and Benefits 

Tel: 0330 123 0081
Email: ctax@guildford.gov.uk

Business Rates

Tel: 0330 123 0081
Email: brates@guildford.gov.uk

Planning Services

Tel: 01483 444609
Email: planningenquiries@guildford.gov.uk

Planning Policy

Tel: 01483 444471
Email: planningpolicy@guildford.gov.uk

Building Control

Tel: 01483 444545
Email: buildingcontrol@guildford.gov.uk


Tel: 01483 444244
Email: housingadvice@guildford.gov.uk


Tel: 01483 444534
Email: parking@guildford.gov.uk

Health and Community Care Services
01483 444371
Email: HCCS@guildford.gov.uk

Tel: 01483 444371
Email: licensing@guildford.gov.uk

Crematorium and Cemeteries
Tel: 01483 444711 
Email: crematorium@guildford.gov.uk

Parks and Leisure Services
Tel: 01483 444718
Email: parks@guildford.gov.uk


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Last updated: 14 April 2015 10:22 AM