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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Contact us

Some calls to our customer services number are getting disconnected. We appreciate your patience whilst we fix this. You can still contact us by email: customerservices@guildford.gov.uk

It is quick and easy to apply for services, report issues, give your views, and pay your Council bills online.

Contact us online

Contact information

Our telephone lines are open 10am-4pm from Monday to Friday. Alternatively you can email or write to us.

Customer Services
Millmead House
Millmead
Guildford
Surrey
GU2 4BB, (Sat nav postcode: GU2 4BE).
Tel: 01483 505050
Email: customerservices@guildford.gov.uk

Our reception is open 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm Friday.

 

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