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Your online support hub

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We're here to support you through the tough times. Know what help is available to you. 

Help with money  

Some national services and organisations could offer you financial help and support.

Find help with money.

Do you need help with paying rent and council tax? 

We have services that could help you: 

  • to pay rent on your council house 
  • to pay your council tax 
  • find Council tax discounts and reductions 

Find help with paying rent and council tax.

Get help with food costs and reduce food waste with us 

If you need help with food or want to help us reduce food waste, you can visit our community fridge and pantry. You could also get help from: 

  • foodbanks 
  • food charities and community organisations 
  • food waste schemes 

Find help with food costs.

Let us help look after you with health and wellbeing support 

Do you need help with your health and wellbeing? There are national services and organisations that can offer you help and support.

Find help with health and wellbeing.

If your need is urgent, you can get help from: 

Samaritans (opens new window) offers immediate support 24 hours a day, 365 days a year 

SHOUT (opens new window) a free, confidential, 24/7 text support service for anyone in the UK who is struggling to cope 

Find warmth and support on your doorstep with warm welcome venues 

Warm welcome venues are places in your community where you can enjoy a safe, warm and friendly environment. All you have to do is show up! Come inside, warm up, enjoy a hot drink. If you need it, you can receive energy advice and find help on keeping your home warm. 

In Guildford we have warm welcome venues located across the borough.

Find a warm welcome venue near you.