Contact us

Use our self service pages or sign up for a MyGuildford account (opens new window) to report issues, pay your council tax bill or apply for benefit.

Contact Customer Services (opens new window)

Opening hours

Our normal reception opening hours are:

• Monday to Thursday from 8.30am to 5pm 
• Friday from 8.30am to 4.30pm

Our phone line opening hours are:

• Monday to Thursday from 8.30am to 4pm
• Friday from 8.30am to 3.30pm

Our reception and phone lines are closed on Bank Holidays.  

Contact information

Phone number: 01483 505050

Alternatively, you can write to us at the address below:

Customer Services
Millmead House
Millmead
Guildford
Surrey
GU2 4BB (Sat nav postcode GU2 4BE)