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Apply, renew or amend a garden waste collection

Apply, renew or cancel a garden waste subscription

You must have a MyGuildford account and be logged in to apply, change or cancel a garden waste subscription. Create your account first, then come back to this page to complete your subscription.

Create an account (opens new window)

Apply or renew a garden waste subscription

This form will guide you through applying for a new garden waste subscription, or changing your garden waste subscription. If you pay by direct debit do not use this form to renew your subscription.

  • you must be logged in to your MyGuildford account
  • payments made on or after 1 January 2026 are for the 2026/27 subscription year running from 23 March 2026 to the 21 March 2027. You will need to pay £75 for each bin
  • if you have ordered an additional bin between 1 January and 28 February 2026, we will deliver your bin in March. If you ordered after 1 March we will deliver your bin within 4 weeks
  • subscribing to garden waste means you agree to our terms and conditions

If you are currently receiving garden waste collections:​

  • we encourage you to renew your subscription between January and March, but you can renew at any time
  • you can add more bins to your existing subscription whenever you want
  • some properties are not able to have bins, a maximum of four garden waste sacks are provided in this instance. The form will find out what is best for you.
  • view your subscription information in your online account
  • use this form if you want to use less bins in the next subscription, but still have a service. ​

Apply or renew a garden waste subscription (opens new window)

Change your address or cancel your garden waste subscription

This form will guide you through cancelling your garden waste subscription. 

  • if you are moving within Guildford Borough use this form to move your subscription to your new address. You must take your garden waste bins with you. 
  • if you are moving outside of Guildford Borough use this form to cancel your subscription
  • no refunds are offered for the cancellation of the service​ at any point within the year

Move or cancel your garden waste subscription (opens new window)