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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Order a new or replacement bin

Order a new silver or green food caddy

All of the below locations either have no stock remaining or are running incredibly low. If you are in need of a new food waste caddy, check back here for updates before contacting one of the listed collection locations.

The HGV driver and plastics shortage has substantially increased the time it takes for caddies to be delivered to us from our supplier. This is making our stock levels incredibly hard to maintain.

Local Parish collection points for a new silver caddy or green outdoor container

Parish

Contact

Stock Collection Point

Albury 

01483 202689 

Ring ahead to arrange collection.

Ash 

01252 328287

Ash Centre, Ash Hill Road, Ash, GU12 5DP.
No appointment required. Open Monday to Friday 9:00am to 4:00pm.

Effingham 

01372 451925

King George V Hall, Browns Lane, Effingham KT24 5ND.
Email: admin@evrt.org.uk
No appointment required. Open Monday to Friday from 10 am to 2pm.

Normandy 

01483 613378

Stock to be collected from Parish Councillor's residence. 
Ring ahead or email bob.hutton@normandyparishcouncil.gov.uk to arrange collection.

Ripley 

01483 224847

Ring or email clerk@ripleyparishcouncil.gov.uk to arrange collection.

Seale & Sands 

01252 782626

Stock to be collected from Parish Clerk's residence.
Ring ahead to arrange collection.

Shalford 

01483 579702

Shalford Parish Council, Shalford Village Hall, Kings Road, Shalford, GU4 8BQ.
Ring or email clerk@shalfordpc.org.uk to arrange collection.

Shere 

01483 203431

Shere Parish Council, Tanyard Hall, 30 Station Road, Gomshall, GU5 9LF.
Ring ahead to arrange collection. Monday to Thursday.

St Martha07976778864

Shalford Parish Council, Shalford Village Hall, Kings Road, Shalford, GU4 8BQ.
Ring or email clerk@stmarthaparishcouncil.co.uk to arrange collection.

Tongham 

01252 782893

Tongham Community Centre, Poyle Road, Tongham, Surrey GU10 1DU.
Ring or email tonghamclerk@outlook.com to arrange collection.

Wanborough 

07967 581854

Stock to be collected from Parish Clerk's residence.
Ring ahead to arrange collection.

Worplesdon01483 300094

Ring or email clerk@worplesdon-pc.gov.uk to arrange collection. 

Millmead House Reception

 

Guildford Borough Council, Millmead House, Millmead, Guildford, GU2 4BB.
No appointment required. For opening times, see our Contact us page.

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