Our payment system will be down from 8am Saturday 8 November until 4pm.

You'll be unable to make payments to us. This is for essential maintenance. We apologise for any inconvenience.

Decision on local government reorganisation

The Government has confirmed that Surrey will move to a two-unitary council model following its review of local government arrangements. Read our full story and future steps.

Request, replace or swap a bin

Order a smaller or larger bin

If you need a smaller or larger black rubbish or green recycling bin you can request one from us.

Order an additional bin

Find out how to request an additional bin.

Order a replacement rubbish, recycling or garden waste bin

Collect a new outdoor food caddy

Bins for new build properties

Find out more about how to get refuse bins for new build properties.