Anti-social behaviour

We can help by:

• confidential investigation and risk assessments
• joint working with Police, Environmental Health and other agencies
• action plans and informal resolutions (e.g., mediation, warnings)
• focus on victim wellbeing and safeguarding

Support for victims

If you're affected by ASB or hate crime, we will:

• take your concerns seriously
• assess the impact and offer tailored support
• keep your details confidential
• support you to report incidents or report anonymously via Crimestoppers

Working in partnership

We work with:

• Surrey Police
• community safety and safeguarding teams
• mental health and advocacy services
• multi-agency panels such as CHaRMM, JAG and the Safer Guildford Partnership

Together, we ensure a coordinated response that prioritises victim safety and holds perpetrators accountable.

Case closure and feedback

We close cases when:

• the behaviour stops
• there's no further evidence
• you request closure
• another agency leads the response

We'll explain the closure decision and monitor the situation for a short period if appropriate.

Request an anti social behaviour case review

You can apply for an anti-social behaviour case review if you have reported three or more incidents of anti-social behaviour to us, the police or Surrey County Council and you do not feel the problem has been dealt with.