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Local outage affecting our systems

A local utility outage is affecting some of our systems. Our phone lines, Council Tax, Benefits accounts, and the Planning Portal are currently unavailable. We apologise for any inconvenience.

You can still contact us using our online form. 

Apply for help with your rent

Do you need help paying your rent?

If you need help paying your rent, in most cases, you will now need to apply for Universal Credit.

You may be able to get Universal Credit if:

  • you're on a low income or out of work
  • you're 18 or over although there are some exceptions if you're 16 to 17
  • you're under state pension age or if your partner is
  • you and your partner have £16,000 or less in savings between you

Apply for Universal Credit (opens new window)