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Technical issues with our phone lines

We are experiencing technical issues with our phone lines.We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Benefits and financial support

Apply for help with your rent

Find out about housing benefit and how to apply

Apply for help with your council tax

To claim council tax support, you must be entitled to a benefit, live at the property and pay council tax.

View your benefit account

With a MyGuildford account, you can access information about your housing benefit or council tax support account.

Tell us about a change to your circumstances

It may affect your housing benefit or council tax support. Tell us even if it's just about someone living in your home.

Crisis and Resilience Fund Housing Payment

If you get housing benefit and are struggling financially, you could get some additional help from us.

War pension information

This page gives information on war pension and claiming benefits.