Toggle menu

Coronavirus

Get the latest government advice about coronavirus. Advice for local residents and businesses can be found on our coronavirus information page.

View your benefit account

view icon

Once you have been through a short registration process you can: 

  • log in at a time that suits you - 24 hours a day, 7 days a week 
  • see the status of your claim and entitlement 
  • see when your next Housing Benefit payment is due and the amount 
  • view your benefit notifications 
  • report a change 
  • upload documents

You'll just need to: 

  1. sign up for a MyGuildford Account 
  2. once you're signed up, sign into your new MyGuildford Account and click the 'Benefits' tile 
  3. follow the on-screen instructions (you'll need your claim reference number and your National Insurance number to hand)
  4. your account is validated, and you can now access your account 

Register or sign in to your MyGuildford Account

Watch our video on how to link your benefit to your MyGuildford account

With a MyGuildford Account you can also: 

  • check your bin collection day 
  • pay your council tax  
  • manage your council services including missed bins and bulky waste orders 
  • get a quicker response to your requests, track the progress of your requests and get information based on your address