The Mayor's Award for Access 40th Anniversary

The Mayor's Award for Access recognises those that make a positive contribution to the lives of disabled people in the borough.

2018 winners

Ten local organisations and individuals have been recognised for their dedication to making the borough a more accessible place for all at this year's Mayor's Awards for Access. The Yvonne Arnaud Theatre, Guildford Museum and Wetherspoons Pub were among those picking up awards at a ceremony at Guildford Borough Council held on 3 October.

The Mayor of Guildford, Cllr Mike Parsons, says: "It's always inspiring to see the hard work that goes on, often behind the scenes, to ensure that local venues and activities are accessible to everyone in our borough. I was particularly pleased to see Guildford Museum recognised for their poetry workshop for people with visual impairments, run with Sight for Surrey.

The categories for this year's awards were:

  • Accessible Premises Awards - nine winners including a Gold for the Yvonne Arnaud theatre

  • Service to the Community Awards - Guildford Museum, Guildford Library, Rock Choir, Yvonne Arnaud Theatre, Voluntary Action South West Surrey

  • Customer Service Awards - Tesco (Ashenden Road) and Sainsburys (Burpham)

Please see the Winners of the Mayor's Award for Access 2018 for the winners of this year's Mayor's Award for Access.

Accessible Premises Award - bronze, silver and gold criteria

Bronze Award:

  • Level or suitably ramped access

  • Stepped access to have handrails

  • Doors suitably weighted to facilitate ease of opening

  • Minimum width of main entrance door 800mm

  • Level access throughout ground floor

  • Public areas clear of obstructions with good circulation space

  • Easy access to payment facilities in shops

  • Provision of sound enhancement system at public reception or till points

  • Assistance with packing and shopping in retail premises.

  • Restaurants to have moveable seating

Silver Award:

As above plus:-

  • Lift access to upper floors

  • Low level counters at reception desks or till points

  • Staff to have undergone disability needs awareness training

  • Provision of seating for customers/visitors

  • Provision of a wheelchair accessible toilet which meets current design standards (where toilets are provided for customers/visitors)

  • Accessible parking provided within any provision for customers or visitors

  • Printed material (including menus, bar tariffs etc in food outlets) is available in large clear print


Gold Award:

As above plus:-

  • Automatic doors on public entrances

  • Low level lift buttons both on landings and in lift cars

  • Lift buttons to visually contrasting against background with raised lettering and voice announcement

  • Customer information signs have large clear print in contrasting colours to the background

  • One to one assistance available

  • Company has a Disabled Access Policy and ongoing monitoring programme to ensure premises maintain standards of current best practice in design

  • Printed material is available in alternative formats

  • Building management carry out regular health and safety and maintenance checks

  • Providing evidence of undertaking consultation with user groups fulfilling a public body's duty to provide equality impact surveys for premises within the public sector