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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Our website is in beta testing. To find out what that means and to give us feedback, please visit our beta website page.

Have your say

Make a complaint

Find out how you can make a complaint or pay us a compliment.

View past and present consultations

Read the outcomes of previous consultations in Guildford and view current consultation documents.

Submit a petition

Find out how to submit a petition.

Citizens' Panel

Up to three times a year the panel give us feedback on specific services.

Search and comment on a planning application

Use our public access portal to read and make comments on planning applications in Guildford.

Speak at a council or committee meeting

Ten public speakers can be registered on a first come, first served basis. Meetings are weekly, usually on a Tuesday.

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