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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Apply for help with your council tax

How to apply

You can apply for council tax support using our online form. When you apply, we will need: 

  • your National Insurance number 
  • names and dates of birth of all the people in your house
  • your household income, savings, investments and expenses - including childcare costs and private pension contributions

Apply for council tax support