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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Our website is in beta testing. To find out what that means and to give us feedback, please visit our beta website page.

Submit a petition

What should I include in my petition?

You must include a clear, concise statement covering the subject of the petition. The statement must relate to the functions, powers or duties of the council. It must state the lawful action you wish the council to take.

The petition must also include the:

  • name, address, telephone number and email address of the petition organiser
  • name, address and signature of any person supporting the petition

We will not publish the petition organiser's contact details on the council's website.

It is important that you follow this guidance. The Managing Director and lead councillor for governance may choose not to take action if important details are missing. In this case, we will write to you to explain the reasons.

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