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Disruption to water services

If you live in GU5 or GU6 you may be experiencing low water pressure or shortages. Visit Thames Water for updates and advice.

Community triggers

What is a community trigger?

The community trigger was introduced by the Anti-Social Behaviour Crime and Policing Act 2014. 

  • It gives victims and communities the right to request a review of their anti-social behaviour complaints and 
  • brings agencies together to take a joined up, problem solving approach to find a solution. 

If a community trigger application meets the defined threshold, a case review will be undertaken by us and partner agencies. We will share information, review what action has been taken and decide whether additional actions are possible. 

Who can use the community trigger?

  • A victim of Anti-Social Behaviour or another person acting on behalf of the victim such as a carer or family member, MP or councillor or professional person
  • The victim can be an individual, a business or a community group.