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There are no changes to bin collections over the Easter bank holiday.

If you're a domestic waste customer, you can use our find your bin page to check your next bin collection date.
If you're a commercial waste customer, you'll need to log in to your MyGuildford account (opens new window) to check your next bin collection date.

Anti-social behaviour case review

When can I apply for an ASB Case Review?

You can apply if you have reported three or more incidents of anti-social behaviour to us, the police or Surrey County Council and you do not feel the problem has been dealt with. For a review to be held, the reported incidents must meet these conditions:

  • be separate, but related, incidents that have taken place within the last six months
  • have been reported to the agencies within one month of the incident taking place

What is not suitable for an ASB Case Review?

  • if you have reported anti-social behaviour and been given a date when you will get a response and this date has not passed yet. However we will contact the agency you made the report to make sure they are aware of the issue
  • if you have reported anti-social behaviour and got a response but are unhappy with the conduct of a particular agency. You may be told to make a complaint through the agency