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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Green Scheme discounted parking

What is Green Scheme?

Green Scheme gives owners of electric vehicles discounted parking. Members will be given a green parking permit which is free of charge.

How does the discount work? 

To receive a discount, members will need to buy a ticket on arrival at the car park. We will calculate your free parking based on the expiry time of your ticket.

Short stay car parks:

  • pay for 1 hour's parking and receive 3 hours' parking for free

Shopper car parks:

  • pay for 3 hours' parking and receive 3 hours' parking for free
  • parking is free, without the need to pay for a ticket, when parking in a green bay at Bedford Road MSCP (see terms and conditions section for details)