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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Green Scheme discounted parking

Terms and conditions

  1. The green scheme discount does not apply to pay on foot car parks.
  2. The scheme does not apply to on-street pay and display bays or North Street car park as they have a short maximum stay time.
  3. You must clearly display your permit in the front of your vehicle to receive the discount. Failure to display your permit will result in a penalty charge.
  4. The 'Saturday only' car parks can be used on Sundays but discounted rates do not apply.
  5. There are two green bays at Bedford Road MSCP. These are for small electric vehicles only. Please be considerate and park within the bay markings.
  6. Electric vehicle charging bays are not part of the Green Scheme. A valid payment must be made to use these bays.
  7. Permits expire on 31st March and need to be renewed annually.