Toggle menu

We are experiencing some issues with our phone lines

We are working to fix the issue as soon as possible. We apologise for the inconvenience.

The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Find out how your council works

Council responsibilities

We are responsible for council tax and local services such as planning, housing and environmental issues.

The Leader of the Council is responsible for most day-to-day decisions. The Leader can delegate these to:

  • the Executive;
  • committees of the Executive;
  • individual lead councillors on the Executive;
  • individual local ward councillors;
  • officers

The roles and responsibilities for making decisions are set out in the Constitution. Some parts of the Constitution are required by law and some are based on the council's own policies.

View the latest version of the Council Constitution and the supporting documents .

The council's strategy and vision for the next five years is set out in the Corporate Plan.

Videos