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How we can help with homelessness

If you're homeless or threatened with homelessness within the next 56 days, we can offer you help.

How much help you get depends on your situation. We'll always try to help you stay in your home or look for an alternative.

We can also refer single applicants to our Homeless Outreach and Support Team (HOST).

Before contacting us you will need the following documents:

  • passport/birth certificate 
  • your tenancy agreement
  • proof of income
  • landlord contact details
  • a copy of any notice to vacate that you've received

Contact us using our customer services online form (opens new window), call 01483 505050 or email

If you find yourself in a homelessness emergency out of hours, please call 01344 949371.

Visit the homelessness facts and figures pages (opens new window) to find out how many people we have helped find accommodation.