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Technical issues with our payment system

We're experiencing some intermittent technical issues with our payment system. Some customers may have issues processing payments. We're working hard to fix this as soon as possible and apologise for any inconvenience.

Advice for professionals helping the homeless​

Homelessness - duty to refer

By law, certain public organisations must tell us about people who are currently homeless or at risk of becoming homeless in the next 56 days. Find our how to use our Alert Portal to make a referral.

Making a donation - Real Change

Real Change is an alternative way of donating to help the homeless. Find out what it's all about here.