Toggle menu

Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Find your bin day

find out more icon

We only collect bins issued by Guildford Borough Council. Please do not put any other bins out for collection. Put all food in the larger green caddy for collection. We do not collect the silver food waste caddy. 

Leave textiles or electronic waste neatly next to your bins. Put them in a carrier bag and keep any textiles dry. Batteries need to be in a clear plastic bag.

Find my bin day

Where should I put my bins?

Unless you have a special arrangement, like an assisted collection, leave your bins at your collection point. This is usually at the edge of your property closest to the road.

You need to put your bins out by 6:30am on the collection day. 

Videos