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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Find out when we clean local roads

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We have a schedule for street cleaning. 

  • we clean Guildford town centre throughout the day
  • we carry out a daily clean of rural shopping parades and some areas around the town centre
  • litter patrols check and clean other residential areas and rural roads every fortnight

Sweeper schedules

Large sweepers sweep main routes on a monthly basis. Most adjoining roads are swept every three months.

Street sweeping vehicle

A small sweeper cleans residential roads three times a year.

Leaves are collected on the normal sweeping schedule. In the autumn and winter we hire more equipment to deal with this. Most of the leaves we collect are composted. Certain roads in the borough get special treatment during the autumn due to the size and number of trees.

Large sweeper schedule map

Click on the purple routes in the map for more information.