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Our phone lines are currently unavailable

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can still contact us using our online form

Bin collections 

Due to the high temperatures forecasted, our bin crews will be starting collections earlier than usual to help keep them safe in the heat. Please make sure your bins are out the night before, as collections will take place from 6.00am for the rest of the week. Thank you for helping our crews work safely during the hot weather.

Help with the cost of living

Be aware there are a number of scams going around at the moment. Scammers are copying government or bank messages and may ask you to click a link. Always check with your bank, or on the government website, before clicking any links. For more information visit GOV.UK. (opens new window)

Help with money

Find out what financial help and support is available.

Help with paying rent and council tax

Find out about help available to pay your rent or council tax.

Help with food costs

Find out about help available for the cost of food.

Help with health and wellbeing

Find out about help and support available for your health and wellbeing.

Help from The Hive Community Centre

Find out how our community centre can help you.

Help from the government

Find out about help and support available from the government.

Help with finding a warm welcome venue

Find out about warm welcome venues in Guildford and Surrey.