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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

New starter welcome pack

Handshake starter

To prepare you for your first day, read the information below. To learn more about us before you start, read the Icon for pdf corporate plan [53.09MB].

Getting started

Print and complete the following forms and return them to:

Guildford Borough Council, Human Resources, Millmead House, Millmead, Guildford, Surrey, GU2 4BB 

Call Human Resources on 01483 505050 if you need a hard copy or any help completing the forms.

Icon for pdf Bank account form [10.62KB]

Icon for pdf HMRC starter checklist form [268.74KB]

Icon for pdf Emergency contact form [86.96KB]

Icon for pdf Local government new starter pension information [366.56KB]

Optional forms

Payroll giving scheme 

Icon for pdf UNISON new joiner form [602.6KB]

Icon for pdf Spectrum concession scheme form [262.2KB]

The following forms are only applicable to employees at band 6 and above.

Icon for pdf Register of external interests form [99.6KB]

Icon for pdf Private medical healthcare scheme terms and conditions [339.77KB]

Icon for pdf Private medical insurance application form [77.99KB]

Useful information

Icon for pdf Staff information booklet [424.5KB]

Icon for pdf Internal Communications Charter - employee summary [136.7KB]

Icon for pdf Employee Assistance Programme introduction and FAQ letter [189.28KB]

Icon for pdf Employee Assistance Programme leaflet [485.08KB]

Icon for pdf Employee benefits scheme [103.28KB]

Icon for pdf Continuous service guidance [162.67KB]

Human Resources privacy statements

Contact us

If you have any queries before you start, call Human Resources on 01483 505050.