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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Our website is in beta testing. To find out what that means and to give us feedback, please visit our beta website page.

Search for planning information

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Use our interactive map to find planning information. To find a property:

  • Open the 'Find Address' tab
  • Fill out the 'postcode/house number' box
  • Click 'Go'

Use the interactive map

Once you have found a property, use other tabs to display the information you need.

Open the 'Planning' tab and select the relevant filter to see:

  • listed and locally listed buildings
  • current and past planning applications (you can search and comment on planning applications here)
  • tree applications
  • Tree Preservation Orders
  • the brownfield land register

Open the 'Land Charges Register Information' tab and select the relevant filter to see:

  • conservation areas and Article 4 directions
  • high hedges (submit a high hedge complaint here)
  • Section 52 and 106 agreements

For information on licences, complete a licence search.

There is a dedicated tab on the map for information linked to Landscape Character Assessments.

Open the 'Local Plan 2015 - 2034' tab and select the relevant filter to see:

  • Areas of High Archaeological Potential (AHAP)
  • River Wey corridor
  • historic parks
  • nature reserves
  • the town centre boundary
  • sites of special scientific interest
  • Special Protection Areas (SPAs)

If you want to view the map in full screen, click the '<>' button at the top right of the 'Find Address' tab. To make the tab options reappear, click '<>' (now at the top left of the screen) again.

The map may not have been updated to reflect the most recent changes to our planning policies. If you have any doubt about information on the map, email customerservices@guildford.gov.uk or contact us on 01483 505050.

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