Toggle menu

Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Home Energy Conservation (HECA) reports

We are required to submit a progress report to the government on issues relating to energy efficiency of residential housing in the borough.

Icon for pdf Guildford Borough Council's Home Energy Conservation Report March 2017 [273.95KB]

Icon for pdf Guildford Borough Council's Home Energy Conservation Report March 2015 [221.07KB]

Icon for pdf Guildford Borough Council's Home Energy Conservation Report March 2013 [148.39KB]

Applying for ECO Help to Heat funding

We are working with Surrey County Council and Action Surrey to help residents apply for funding from the Government ECO: Help to Heat scheme.

The Help to Heat scheme is for households in fuel poverty, or with occupants on low incomes and vulnerable to the effects of cold homes.

The funding is available to residents who own their own home or rent from a private landlord.

Please contact Action Surrey on 0800 783 2503 who will help you find out if you're eligible to apply and will refer eligible households to an appropriate energy company.

You can view online our delegated Icon for pdf Statement of Intent. [358.33KB]

Videos