Homelessness

If you'd like advice online, please use our housing options self-assessment toolkit  which contains a wealth of advice and self-help measures to help you understand the options and assistance available. If you already have an active housing application with us, you can login to the housing options toolkit using your housing reference number and password. Alternatively, you can create a new account to use the toolkit.

How much help you get depends on your circumstances and some people may not be eligible for assistance.

If you are homeless or threatened with homelessness, you may also contact us to discuss your situation. Our Housing Advice Team can assess your situation, providing initial advice and arrange an appointment with a homelessness prevention officer, or referral to our Homeless Outreach and Support team (HOST), if appropriate.

You will be required to produce documentation, such as your tenancy agreement, proof of income, landlord contact details and a copy of any notice to vacate that you may have received. You will normally be expected to complete and return a Housing Needs Register application form [326.14KB]  to help us understand your situation more thoroughly.

 You can contact the Housing Advice Centre by phone 01483 444244 or email housingadvice@guildford.gov.uk